Payout
terms.

Payout depends on a few operational facts being true at the moment a release is triggered. These are your responsibility to keep current, not just at onboarding, but throughout the life of your campaign.

KYC stays current

The KYC profile for your entity and authorised signatories must be valid at the moment a payout fires. Expired KYC pauses payouts until the profile is refreshed. We send reminders sixty and thirty days before expiry; act on them.

Bank details are in the entity's name

The settlement account you nominate must be in the registered name of the legal entity that owns the campaign. Personal accounts of founders, employee accounts, or accounts of related parties are not eligible. This protects you, your team, and your backers from disputes over where the funds rightfully sit.

Material entity changes

If the entity that owns the campaign changes, acquisition, restructuring, change of authorised signatories, change of registered address, tell us within seven business days. Payouts pause until the change is documented and re-verified.

Responses to verification queries

Where our finance team raises a query before releasing a tranche (for example, asking for additional evidence that a milestone was met, or for refreshed bank statements), respond within ten business days. Longer delays move the payout into a holding state.

The release flow

Backer funds sit safely in the campaign account from the moment they pay in. As you complete and we verify each milestone you defined at campaign approval, the tranche tied to that milestone is released to your settlement account on the schedule documented in your campaign dossier.

The trigger

A tranche only releases when our verification team confirms the corresponding milestone is met, not when you announce it is met. Where verification needs supporting evidence, raise it through your campaign dashboard; turnaround is typically five business days.

Settlement timing

Once a release is approved, the transfer to your settlement account initiates within two business days. Funds typically land in your account within five to seven business days of that initiation, depending on the receiving bank's settlement window.

Statements and reconciliation

You receive a payout statement at the moment a release is initiated, with the milestone reference, the gross release amount, any deductions, and the net amount expected in your bank account. A monthly consolidated statement is available in your dashboard for accounting reconciliation.

Pre-payout verification

Before any payout fires, you complete bank verification, a one-time process that confirms the settlement account is real, active, and in your entity's name. We send a small instructional credit to the account and ask you to confirm the reference number. This protects against typos, accidental misdirection, and account-takeover attempts.

KYC documents we ask for

• Certificate of incorporation or registration of the entity
• PAN of the entity
• GSTIN (where applicable) and recent return acknowledgement
• Identification and PAN of each authorised signatory
• Bank account statement or cancelled cheque in the entity's name
• Board resolution naming the signatories on the account (for company-form entities)

Review window

Our finance team reviews submitted KYC within seven business days. Where we need additional materials, we tell you what is missing and what to provide. A complete, verified KYC unlocks payouts for the life of the entity's campaigns, subject to refresh on the schedule below.

KYC refresh

KYC is refreshed every twenty-four months, or sooner if a document expires or a signatory changes. The refresh process is identical to the initial verification but typically faster since prior documents stay on file.

Reasons we may hold a payout

• A backer has raised a documented complaint that may affect the milestone's verification status
• A milestone is in active dispute (see Refund Policy, Section 05)
• KYC has lapsed or a signatory change has not been documented
• A sanctions or compliance screen has hit on the receiving account or a signatory
• A bank-verification challenge has failed and the account needs to be re-verified
• A regulatory or court order requires the funds to be held

How holds are resolved

When we place a hold, you receive notice with the specific reason and the steps to resolve it. Routine holds (KYC refresh, bank re-verification) resolve within seven business days. Compliance or court-ordered holds resolve when the underlying matter resolves; we keep you informed throughout.

Reversals

A payout already initiated may be reversed only where required by law (court order, statutory clawback) or where a bank reports the receiving account as fraudulent. Reversals are rare; we tell you the day we initiate one and we tell you why.

Currency

Payouts are denominated and settled in Indian Rupees (INR) only. We do not support international wire transfers, foreign-currency settlement, or cryptocurrency as a payout method.

Settlement method

Settlement is by domestic bank transfer (NEFT, RTGS, or IMPS, selected by us based on the release amount and your bank's capabilities) to the entity-name account you verified at onboarding.

Settlement charges

Standard domestic transfer charges are absorbed by Originn, you receive the full net amount stated on your payout statement. Where your bank levies its own incoming-credit charge on certain account types, that charge is between you and your bank.

Failed transfers

A failed transfer (account closed, signatory mismatch, IFSC change not communicated, etc.) returns to the campaign account within five business days. We tell you the reason for the failure and the resolution path. The release is re-initiated once the issue is fixed.

Each payout statement breaks out the gross release amount, GST collected and remitted (where applicable on the underlying pre-order), any TDS deducted at source (where applicable), and the net amount transferred to your bank. The figures are designed to map directly to standard accounting and GST return fields.

You are responsible for filing your own income tax returns, GST returns (where applicable), and any other statutory returns that apply to the funds you receive. Originn is not your tax adviser, please work with an accountant familiar with pre-order revenue treatment.

Where we are required by law to withhold TDS or any other tax at source, we do so and reflect the withholding on your payout statement. Form 16A or equivalent statements are issued on the standard quarterly cycle.

Should the tax treatment of pre-order revenue change (new circulars, amended rules, judicial decisions), we update our systems and the per-campaign statements to reflect the new treatment, and we notify you in writing within thirty days of the change taking effect.